Fall 2022 CN Executive Update Digital Magazine

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Executive Update

Fall 2022

Contents 3| Regulatory Briefs With Change Comes Possibilities 4| Cover Story Take Charge Of Those Difficult Conversations 5 | Feature Article The CN Executive Update ® Is Going Digital 7 | Inside Scoop Add Nutrition Education To Your Curriculum 8 | In The News Controlling Foodborne Illness – Prevention or Correction? 9 | Service Blueprints Attitude Is Key To Quality Service 10| Spotlight on USDA Farm To School’s Growing Harvest 12 | Trends & Recipes All Wrapped Up In The Latest Packages 16 | Viewpoints Legislators Can Help Us Feed Our Kids 17 | Professional Pathways There’s Help To Reach Your Training Goals 18 | Shared Insights What Gets Measured, Gets Done 19 | Facts & Figures Time Is Of The Essence In Food Production 20 | Food Notes All The Buzz About Honey 21 | Firsthand Accounts Four Tailored Strategies for Motivating Staff 22 | Feature Article Autumn – When Nature Is Ablaze With Color 23 | Safety Measures

Ramp Up Your Authenticity

In its article titled, “The 8 Biggest Business Trends In 2022,” Forbes magazine lists “Authenticity,” as a lasting trend, and a major influence, both in building a brand, and in forming relationships with employees and customers. It seems a bit odd for a human behavior to be labeled a market trend, but it makes sense when one thinks about how events and technologies have kept people apart long enough for them to crave sincere interactions. When it comes to strengthening relations with staff and colleagues, “authenticity is about being relatable. When the people you lead feel like you’ve been through the same experiences they face . . . it fosters deeper connections and makes you more trustworthy.” 1 Being authentic doesn’t require anything fancy or complex: only three very basic techniques. First, be available. Let people know you enjoy interacting with them. Second, initiate conversations. Talk to people about things other than work. Show sincere interest in what others care about. And third, meet with staff one-on- one. Help people to see they are valued, and that they belong. 2 Gen Z customers value authenticity above all else, and have communicated its importance in countless market surveys. CNBC reported that 67 percent of Gen Zers believe that “being true to their values and beliefs makes a person cool.” 3 It means speaking your truth and advocating for what you believe in. For you, this means identifying what’s truly important to you, and to your organiza- tion, and deciding what you want your organization to stand for. If you communi- cate true commitment to your organization’s innate values, you too may be seen to be “cool.” We wish you well for the 2022-2023 school year, and invite you to be in touch with us at any time throughout the year. You can contact me at: dee@csifoodpro.com.

From the

Editor’s Desk… Dee Carroll, Carroll Services Inc.

1 Shelley Washburn, “Authenticity In Business Matters More Than Ever—Here’s Why,” ChiefExecutive.net, June 25, 2020. https://chiefexecutive.net/authenticity-in-business-matters-more-than-ever-heres-why Accessed: August 1, 2022. 2 Ibid.

Food Safety Is Everyone’s Job 24 | Staff Matters Take Six Steps Toward Better Training

3 Fiona Burke, ”Gen Z Is All About Authenticity,” Clyde Group, February 25, 2019. https://medium.com/clyde-group/gen-z-is-all-about-authenticity-59d863b0bdcf Accessed: August 1, 2022.

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